Support

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One simple form

Project, launch, billing, refund, or privacy help.

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Never send passwords, payment-card numbers, or private access links.

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30-day launch support

30 calendar days of support for reproducible launch-related bugs are included after handoff. New work is outside that support.

Not emergency support

ARC does not offer 24/7 monitoring. For an account or payment emergency, also contact the platform or bank that controls the account.

Policies

See the Service Scope, Privacy Policy, Terms, and Refund Policy.